Shipping & Returns

SHIPPING

In order to be as sustainable as possible, I try to keep the stocks to a minimum.

Most of the products are made to order, this is why the delivery time can be slightly longer. 

Normally I manage to fulfil the orders before the times listed below.

Basel City

I offer free delivery for orders within Basel City.

It takes about 7-9 Business Day for the package to arrive including production time.

Switzerland

The packages will be sent by PostPac Economy for CHF 7.00.

It takes about 8-10 Business Day for the package to arrive including production time.

Europe

The packages will be sent by Small Consignment for CHF 9.00.

It takes about 11-17 Business Day for the package to arrive including production time.

For international deliveries customs, taxes and charges may apply,

which are not accounted for in the final price and are payable by the buyer.

 

Shipping to countries outside Europe available by request only.

RETURNS

Not happy with one or more of your items?

Please write me a mesage using the contact form.

For returns please note the following:

// Only unworn, unwashed and undamaged items will be accepted. //

// The return shipping costs must be paid by the customer. //

// Returns are accepted within 14 days. //

// Customs Fees are non refundable by WERA DESIGN //

 
PAYMENT OPTIONS

Payment is possible with credit/debit card or via PayPal.